This website is run by Ofgem. We want everyone who visits the ECO Register to feel welcome and find the experience rewarding. For example, this means you should be able to:
AbilityNet (Opens in new window) has advice on making your device easier to use if you have a disability.
We've worked hard on the ECO Register. We've been using the Web Content Accessibility Guidelines (WCAG) 2.1 (Opens in new window). These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the ECO Register, and believe we've achieved this goal. However, we continue to monitor the website regularly and will soon undergo a 3rd party review to ensure we can provide the best possible service. We will update this Statement with any additional information as appropriate.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you within two working days.
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us using the above details.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) (Opens in new window).
Ofgem is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We will soon undergo a 3rd party review to ensure we can provide the best possible service. We will update this Statement with the outcome of that review and any additional information as appropriate. The list of issues found by internal review are:
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 (Opens in new window) if they’re not essential to providing our services.
We last tested this website in January 2020. The test included desk-based testing and was carried out internally by Ofgem.
Last updated: 23 December 2020
Next review: 22 September 2021